88fe Privacy Policy – How We Protect Your Data

This Privacy Policy describes how 88fe collects, uses, stores and protects the personal information of users who register and use the 88fe platform at 88fe.vin. It covers the betting section, casino, live casino, slots, game lobby, deposit and withdrawal functions, and any other features available through your 88fe account.

By registering an account on 88fe, you confirm that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with how your data is handled under this policy, please do not create an account or use the platform.

This policy should be read alongside the 88fe Terms and Conditions. Both documents together form the full agreement between you and 88fe regarding your use of the platform and your personal data. Where this Privacy Policy refers to the "platform", it means the 88fe website and all services available through a registered account.

88fe collects personal data through two main routes — information you provide directly when registering and using your account, and data collected automatically as you use the platform.

Information you provide directly:

• Full legal name and date of birth (required for account registration and age verification).
• CNIC number or equivalent government-issued identification document details.
• Residential address and contact details including mobile number and email address.
• Payment information including JazzCash wallet number, Easypaisa account, Raast ID or bank account details used for deposits and withdrawals.
• Any documents uploaded as part of the identity verification process, including CNIC scans, utility bills or bank statements.
• Any communications you send to 88fe support, including queries, complaints and chat transcripts.

Data collected automatically:

• Login activity including timestamps, device type, operating system and browser version.
• IP address and approximate location data derived from your IP address.
• Betting and gaming activity including bet history, stakes, outcomes, casino session data and slot play records.
• Deposit and withdrawal transaction records including amounts, timestamps and payment method used.
• Cookie and session data as described in the Cookies section of this policy.
• Platform usage data including pages visited, features accessed and time spent on different sections of the platform.

88fe does not collect any personal data beyond what is listed above. We do not collect sensitive categories of data such as racial or ethnic origin, political opinions, religious beliefs or health information.

The personal data 88fe collects is used for specific, clearly defined purposes. We do not use your data for any purpose beyond what is listed here without first obtaining your consent.

Where 88fe sends you platform notifications — such as alerts about account activity, promotions relevant to your use, or responsible gaming reminders — these are based on your registered contact details. You can manage notification preferences within your account settings.

88fe processes your personal data under the following legal bases:

• Contract performance: Processing your registration, account management, deposits, withdrawals and bet settlement is necessary to fulfil the contract between you and 88fe when you create an account.
• Legitimate interests: Fraud detection, security monitoring, responsible gaming oversight and platform analytics are carried out on the basis of 88fe's legitimate interests in operating a safe and sustainable platform.
• Legal obligation: Identity verification and anti-money laundering checks are carried out to comply with applicable legal and regulatory requirements.
• Consent: Where we send marketing communications or use non-essential cookies, we do so on the basis of your consent. You can withdraw consent for these at any time through your account settings or by contacting support.

Where processing is based on consent, withdrawing that consent will not affect the lawfulness of any processing carried out before the withdrawal. It also will not affect processing that continues under a different legal basis, such as contract performance or legal obligation.

88fe does not sell your personal data to any third party. Data is shared only in the following specific and controlled circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and bank transfer providers receive the minimum data necessary to process your deposit or withdrawal transaction. These providers operate under their own privacy frameworks and security standards.
• Identity verification services: Third-party KYC and document verification providers may receive your identity documents to confirm that the details you have provided match official records. These providers are contractually obligated to handle your data securely and use it only for verification purposes.
• Fraud prevention and security services: Certain anonymised or aggregated data may be shared with third-party fraud detection systems to identify suspicious activity patterns. This does not involve sharing your full personal profile with outside parties.
• Legal and regulatory authorities: Where 88fe is required by law or by a valid order from an authority to disclose user data, we will comply to the extent required. We will, where legally permitted, notify you of such a disclosure.
• Casino game suppliers: Game providers who power the Casino, Live Casino and Slots sections of the platform may receive limited session data necessary to deliver and log game results. These are technical integrations, not full data sharing arrangements.

All financial transactions on the 88fe platform are conducted in PKR. When you make a deposit or submit a withdrawal request using JazzCash, Easypaisa, Raast or bank transfer, the payment details you provide are passed directly to the relevant payment processor through an encrypted connection.

88fe does not store your full payment credentials on its own servers. What is retained in 88fe's records is limited to:

• Transaction reference numbers and timestamps.
• Deposit and withdrawal amounts in PKR.
• The payment method type used (e.g. JazzCash, bank transfer).
• Partial identifiers such as the last four digits of a card or the first few digits of a mobile wallet number, retained for transaction matching and dispute resolution.

Transaction records are retained for the period described in the Data Retention section of this policy. These records may be accessed by 88fe's finance and compliance teams for audit, dispute resolution and anti-money laundering purposes.

If you believe there is an error in a transaction record — for example, a deposit not being credited or a withdrawal amount being incorrect — contact 88fe support with the transaction reference number and date. Transaction disputes should be raised within 30 days of the relevant transaction.

88fe retains personal data only for as long as is necessary for the purposes described in this policy, or as required by applicable law. The general retention periods applied are:

• Active account data: Retained for the full duration of your account being open on the platform.
• Identity and KYC documents: Retained for a minimum period following account closure as required by anti-money laundering and financial record-keeping obligations. Typically this is five years from the date of account closure or last transaction, whichever is later.
• Transaction records: Deposit and withdrawal records are retained for a minimum of five years from the date of each transaction for financial compliance and audit purposes.
• Betting and gaming history: Activity logs are retained for a minimum of two years from the date of each session or bet, and may be retained longer where required for dispute resolution.
• Support communications: Chat logs and email correspondence with 88fe support are retained for two years from the date of the last communication in the relevant thread.
• Marketing consent records: Records of consent given or withdrawn for marketing communications are retained for the duration of your account plus two years.

When data is no longer required under these retention periods, it is securely deleted or anonymised. Anonymised, aggregated data may be retained indefinitely for platform analytics and improvement purposes, as it can no longer identify you personally.

88fe uses cookies and similar tracking technologies to make the platform work correctly, remember your preferences and understand how users interact with different parts of the site. The cookies used by 88fe fall into the following categories:

• Essential cookies: These are necessary for the platform to function. They maintain your login session, remember your account state as you navigate between pages, and keep your betting slip or casino session active. These cookies cannot be disabled without breaking core platform functionality.
• Preference cookies: These remember your selected language, display settings and other platform preferences so you do not have to reset them every time you visit.
• Analytics cookies: These help 88fe understand which pages are most used, where users encounter problems, and how the platform can be improved. Analytics data is aggregated and does not identify you personally.
• Security cookies: Used to detect suspicious login behaviour, bot activity and potential fraud. These are part of the platform's security infrastructure.

You can manage cookie settings through your web browser. Most browsers allow you to view, block or delete cookies through the settings menu. Blocking essential cookies will affect your ability to log in and use the platform normally.

88fe takes the security of your personal data seriously. The platform uses a combination of technical and organisational measures to protect your information from unauthorised access, loss or disclosure. Key security measures include:

• Encrypted connections (HTTPS/TLS) for all data transmitted between your device and 88fe servers.
• Encrypted storage for sensitive personal data and identity documents held on 88fe systems.
• Access controls that restrict which staff members can access user personal data, limited to those with a genuine operational need.
• Regular security reviews and monitoring for unusual access patterns or potential data breaches.
• Secure integration with payment processors so that payment credentials are handled by certified payment infrastructure, not stored on 88fe's own servers.

While 88fe applies strong security practices, no online platform can guarantee absolute security. You are responsible for keeping your own login credentials secure. Do not share your password with anyone. If you think your account may have been accessed without your permission, contact 88fe support immediately and change your password.

In the event of a data breach that affects your personal information, 88fe will notify affected users in line with applicable legal requirements as promptly as possible after the breach is identified and assessed.

As an 88fe user, you have the following rights in relation to your personal data. You can exercise any of these rights by contacting 88fe support:

To exercise any of these rights, contact 88fe support with your request. We will verify your identity before processing any data-related request. Most requests are handled within 30 days. Where a request is particularly complex, we will notify you if additional time is required.

88fe is strictly an 18+ platform. We do not knowingly collect, process or store personal data from any person under the age of 18. The registration process requires users to confirm their date of birth, and identity verification checks are designed to detect and reject underage registrations.

If 88fe discovers that an account has been registered by or on behalf of a person under 18, the account will be immediately suspended and all personal data associated with it will be deleted as promptly as technically possible. Any balance held in such an account will be handled in line with the Terms and Conditions relating to underage access.

If you are a parent or guardian and believe that someone under 18 in your household has registered an 88fe account without your knowledge, contact 88fe support immediately. Please provide as much information as possible to help us locate and close the account quickly.

88fe may update this Privacy Policy from time to time to reflect changes in how the platform operates, new legal requirements, or improvements to our data practices. When material changes are made, users will be notified through the platform or by email to the registered contact address.

The "Last updated" date at the top of this page will always reflect when the current version of the policy came into effect. We recommend reviewing this page periodically so you are always aware of how your data is being handled. Continued use of the 88fe platform after a policy update constitutes acceptance of the revised version.

Where a change significantly affects your rights or how your data is used, 88fe will provide clear notice and, where required, seek your fresh consent before the change takes effect.

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or have a concern about how 88fe has handled your personal information, please get in touch with the support team.

For data-related requests — such as requesting a copy of your data, asking for corrections or requesting deletion — please contact us directly and include your registered account details so we can verify your identity before processing the request.

For general platform support including account queries, deposit and withdrawal issues, betting disputes or responsible gaming assistance, use the support section within your 88fe account for the fastest response. You can also visit the FAQ page for answers to common questions, or review the Terms and Conditions for full platform rules.